ApplianceIQ verifies appliance age, recall status, and warranty coverage at the point of claim — so adjusters approve the right claims and deny the wrong ones, every time.
Of warranty disputes start with the wrong manufacturing date — leading to wrongful denials or over-payments.
🔍
1 in 5
Wrongful claim approvals are traceable to unverified appliance age or missed recalls at intake.
✓
100%
Of lookups include a full audit trail — timestamp, user, source, and confidence score on every field.
How it works
Your workflow, supercharged.
1
Customer files claim
Adjuster receives claim with appliance make and model. Or the customer submits a photo of the label via the intake form.
2
ApplianceIQ verifies at intake
One API call returns the full appliance profile — age, recall status, warranty coverage, and confidence score — in under 5 seconds.
3
Adjuster makes a confident decision
Approve or deny with verified data, not guesswork. Every decision logged with an immutable audit trail.
4
Audit trail attached to claim record
The full lookup — sources queried, confidence scores, timestamp, and user — is attached to the claim record. Defensible if challenged.
Features
Built for your workflow.
🏛
Government recall data
Recalls from verified government sources, North American safety databases, and International safety databases — not AI memory. Continuously updated. Never stale.
📅
Verified manufacture date
Decoded from serial number using brand-specific tables. Not estimated from spec sheets. Exact, auditable, defensible.
📋
Coverage calculation
Warranty status calculated from the decoded manufacture date — not from what the customer tells you.
🔒
Audit log
Every lookup logged with timestamp, user, source, and confidence score. Full chain of custody for every claim decision.
⚡
API-first integration
Embed directly into your claims platform via REST API. Average response time under 800ms cached.
📄
DPA available
Data Processing Addendum available for Business and Enterprise plans. SOC 2 roadmap in progress.
Integrations
Fits into your existing stack.
Connect via REST API or use our native integrations.
Salesforce
ServiceBench
ServicePower
Claimatic
Any REST API
Verify every claim with confidence.
See how ApplianceIQ fits into your claims intake flow.